LATEST UPDATES
ℹ️ Shipping to the USA has been restored.
For full details click here.
⚠️ Shipping to the USA has been placed On Hold.
For full details click here.
ℹ️ Shipping to the UAE now requires PO Box number
Please note that carriers now require both a PO Box number and a mobile telephone number for all shipments going to the UAE. A PO Box number is different from a postal code. Failure to provide this newly required information will result in your order being cancelled, as the carrier will not accept your parcel.
⚠️ Shipping to Republic of Ireland is currently suspended.
Unfortunately Irish Customs seem to have a habit of rejecting packages for no reason. This leads to frustration for customers, and financial losses for ourselves (shipment costs are not refunded by the carrier). We have therefore made the decision to withdraw shipping to Ireland for the time being. We will continue to try and reach a resolution with Irish authorities. Meanwhile, we apologise for any inconvenience that this may cause to our close neighbours.
⚠️ Shipping to Spain is suspended.
Unfortunately we’ve been seeing a 60% return rate on parcels sent to Spain, most of which are due to customers not tending to their shipments at Customs. If a parcel is not tended to at Customs (Eg. the receiver does not pay any Duty/Taxes that may be owing to local authorities), your parcel will not be delivered, and instead it will be returned to sender. These returned shipments have put huge pressure on our customer service team and given the small team that we are, unfortunately we can no longer dedicate the resources needed to continue shipping to this location. We have therefore made the decision to stop shipping to Spain for the foreseeable future.
⚠️ Shipping to Ukraine is currently suspended.
⚠️ Shipping to Russia is currently suspended.
⚠️ Shipping to Belarus is currently suspended.