Same-day Despatch

One of the core values that we built our business on is understanding our customers needs.

We’re online shoppers too, so we understand that when ordering online the vast majority of customers prefer to receive their purchases as soon as possible.

This is the reason that we’re so committed to ensuring orders are despatched same-day where possible.
Simply place your order before 5pm Mon-Fri** and leave the rest to us.

Some days we even despatch orders same-day beyond our 5pm cut-off; up to as late as 7pm!
This largely depends on when Royal Mail comes to collect our parcels, so same-day despatch beyond 5PM cannot be guaranteed.

We will usually update our website if we’re able to offer a later cut-off time – just lookout for a blue notice at the top of this page. No blue notice showing? This usually means that you’ve missed the same-day cut-off for today.

---

*Orders being shipped outside of the UK may require a further 1-2 working day processing time. This is because we need to prepare customs documentation and also in some cases book a carrier collection.
**For full details on our shipping policy, same-day despatch, available shipping options, and any important news or updates regarding our same-day despatch policy please see here: Shipping

Note: Back-ordered or pre-ordered products are excluded from our same-day despatch policy. Back-orders & Pre-orders will be despatched on the date provided to you at the time of ordering.