Shipping to the Republic of Ireland

As of 22nd June 2022 we’ve once again been forced to stop shipping to The Republic of Ireland.

This is due to several parcels being returned by Irish Customs with no explanation as to why. We are shipping all over the world 365 days a year and do not have such issues with customs in any country other than ROI.

Customs declarations are always sent full and correct and we have a set default template for declarations, but for some unknown reason Customs in the ROI seem to intermittently deny parcels through, and provide no reason as to why.

With the great expense incurred when refunding orders & shipping when this happens we’ve unfortunately had to halt shipping to The Republic of Ireland (again), with immediate effect.

If you’ve placed an order recently and have received a notification from Irish Customs advising that there is insufficient paperwork and therefore your parcel is being returned to sender – please drop us an email via our Contact Page along with your order number and we will arrange a full refund including shipping costs.

We’re bitterly disappointed to have to halt shipping to our much-loved customers in the ROI however we hope you can appreciate that this decision has not been taken lightly.

We will continue to monitor the situation and again take this up directly with Irish Customs. If & when we receive an update we will update this page.

In the meantime please accept our sincere apologies for any inconvenience.