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Royal Mail Shipping Update: Planned Strikes

Looking for info on the latest announced Strike action dates (30th Sep/1st Oct)? See here.

*** LAST UPDATED: 10:30am, Sunday 4th August ***

As you may already be aware, Royal Mail staff will be taking Strike action on Friday 26th August, Wednesday 31st August, Thursday 8th September and Friday 9th September.

Delays are to be expected on the lead-up to, during and in the days following the Strikes.

Please also note that Monday 29th August is a Public Holiday.

We are therefore urging all customers to order as early as possible in the week commencing 22nd August and week commencing 5th September, so that we can get your order despatched ASAP and hopefully avoid unwanted delays in the delivery network.

No parcels will be collected, sorted, nor delivered on days of Strike action by Royal Mail staff, and of course this is also the case during a UK Bank Holiday – meaning there will be no parcel collections on any of those days.

For added clarity:

  • Monday 22nd, Tues 23rd, Wednesday 24th, and Thursday 25th – business as usual for us. Order by 5PM for same-day despatch.
  • FRIDAY 26TH AUGUST – NO DESPATCH DUE TO ROYAL MAIL STRIKES
  • MONDAY 29TH AUGUST – NO DESPATCH DUE TO UK PUBLIC HOLIDAY
  • Orders placed AFTER 5PM on Thursday 25th August, and up until 5PM on Tuesday 30th August, will be despatched on Tuesday 30th August.
  • WEDNESDAY 31ST AUGUST – NO DESPATCH DUE TO ROYAL MAIL STRIKES
  • Orders placed AFTER 5PM on Tuesday 30th August, and up until 5PM on Thursday 1st September will be despatched on Thursday 1st September.
  • Thursday 1st September, Friday 2nd, Monday 5th, Tuesday 6th, and Wednesday 7th September – business as usual for us. Order by 5PM for same-day despatch.
  • THURSDAY 8TH SEPTEMBER – NO DESPATCH DUE TO ROYAL MAIL STRIKES
  • FRIDAY 9TH SEPTEMBER – NO DESPATCH DUE TO ROYAL MAIL STRIKES
  • Orders placed AFTER 5PM on Wednesday 7th September, and up until 5PM on Monday 12th September will be despatched on Monday 12th September.
  • Tuesday 13th September onwards – Business as usual for us. Normal same-day despatch terms apply.

Whilst difficult to predict, if you place an order on Monday 22nd, Tuesday 23rd August, and select the Tracked24 shipping option – your order should arrive before the Strikes begin.
If ordering on Wednesday 24th August and selecting the Tracked24 option, we’d like to think that 99% of parcels will be delivered on Thursday 25th August, but of course this cannot be guaranteed.

If you place an order on Saturday 3rd, Sunday 4th, Monday 5th, or Tuesday 6th September and select the Tracked24 shipping option – although not guaranteed – your order should arrive before the second lot of Strikes begin.

Don’t forget, if you require an order urgently, you can also select the Guaranteed Next Day option during checkout. However please note ‘Guarantees’ are not valid on weekends (unless Guaranteed Saturday Delivery is selected), and nor are Guarantees valid on public holidays or on days of Strike action.

Royal Mail have assured its Business Customers that their priority in the lead up to, during, and following the Strikes will be to deliver as many Guaranteed Next Day and Tracked24 parcels as possible. These services are being prioritised.

We already subsidise the cost of Tracked24 for our customers (£2.95) so we’d recommend that you use it if you do not wish to wait. And don’t forget, Tracked24 is FREE when you spend over £25.

Obviously we have zero control over the Strikes taking place, and we can only apologise for any inconvenience caused. We would also like to assure you that we have already began looking at ways to overcome such issues in the future.

Thank you for your understanding.

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