Since our main shipping partner does not operate over the Easter Holidays, we too will be closed on Friday 7th & Monday 10th April. Therefore, no orders will be despatched on those days.
CHANGES TO THE DESPATCH OF ORDERS
There will be no same-day despatch on Fri 7th and Mon 10th April:
- Orders placed before 5pm on Thurs 6th April will be despatched same-day as normal.
- Orders placed after 5PM on Thurs 6th April will be despatched on the next working day (Tues 11th April).
DELIVERY TIMES:
As always around public UK holidays, delays in the delivery network are likely to occur. We ask that you allow a few extra days for delivery if you place an order around the Public Holidays and opt for ECONOMY, STANDARD TRACKED or PRIORITY TRACKED.
For those using the PRIORITY TRACKED service, delays should be kept to a minimum since this service is prioritised by the carrier. This service is available for just £2.95, or it is FREE when you spend over £25.
Please note that there is only one way to Guarantee that delivery delays are avoided, and that is by upgrading to the Guaranteed Next Day service (paid upgrade) during checkout. No other service offers a Guaranteed delivery date. Due to the holidays this option will only remain active until 5pm on Wednesday 5th April (for guaranteed delivery on Thursday 6th). This service will then be made available again from 00:01 on Tuesday 11th April.
For our full shipping policy please see here: Shipping Policy
CHANGES TO CUSTOMER SUPPORT
If you have any queries you can still submit a support request here: Contact Us
However please note, replies may take a few days longer upon our return from the holidays as we will have some catching up to do. We kindly ask that you refrain from sending chaser emails as this will only further delay a response.
IT’S NOT ALL BAD NEWS: BUY 2 GET 1 FREE SITE-WIDE
Buy any 3 products, get the cheapest 1 FREE* will remain live until 5pm on Tuesday 11th April.
With our upcoming price changes this also gives our regular customers a chance to stock up not only using our most sought-after discount code, but also before the new product prices come into effect.
*Discount Code required / *Terms Apply
SHOP THE FULL RANGE NOW
Our Black Seed Oil & Black Seed Oil Capsules are available in three different strengths.
UK Shipping is FREE on all orders and we have a Same-day Despatch policy.