Our guarantee

For many years we’ve received consistently good feedback from both our customers and additionally, the brands of whom we produce Black Seed Oil for. Alongside over a decade of research & development, it’s safe to say we have great confidence in our products. As a testament to further re-enforcing our product confidence, we’re proud to offer a full 30 day money-back guarantee across our entire product range.

Our money-back guarantee allows you to return a product to us within 30 days of your order being placed (even if the packet or bottle is open), and receive a full refund. 

The only exception to our money-back guarantee is in cases of bulk orders, and therefore we recommend that you only purchase one item, in the smallest-size and quantity available, in order to give it a try before committing to it long-term.

Eligible purchases:

• A single purchase of any 100ml bottle
• A single purchase of any 60 capsule refill pack
• A single purchase of any pack of Nigella seeds or Powder

All other products including Starter Packs, 250ml bottles, 500ml bottles and Capsule Max-packs are excluded from our money-back guarantee (but are still eligible for return under our standard 30 day Returns policy).

So what do you have to lose? Love it or your money back!

If for any reason you’re unhappy with your purchase, you may simply return the product to us for a full refund. Just get in touch to let us know why you’re unhappy with your purchase, and we’ll provide you with Returns info.

Our Money-back Guarantee is subject to a fair-use policy.
One refund max per customer/ per household.
Our Money-back Guarantee covers a product refund only — paid shipping upgrades will not be refunded.

Please note: In the event of a return, please be sure to follow our Returns Process which you can find by clicking this link. Failure to do so may result in a delay with your refund being processed.