As most of you are aware — due to a busier-than-usual end to the year, together with a machine break-down which led to delays with manufacturing, we ran out of Capsules – along with some variations of our Bottled Oils.
BOTTLED OIL
We are pleased to announce that Bottled Oil (all sizes & strengths) is now fully-restocked and available for immediate purchase. Any restrictions on quantity purchasing have also been removed.
SEEDS & POWDER
We are pleased to announce that packs of Seeds & Powder are also now fully-restocked and available for immediate purchase.
CAPSULES
We’ll spare you the boring details, but manufacturing delays continue to haunt us with our Capsule supplies. We estimate at least a few more weeks before we are fully-restocked. Again we assure you that we’re doing everything possible to hurry things along.
Meanwhile — we have again used an alternative manufacturer to produce a small batch of Capsules for us, and with that brings good news…
A small quantity of Refill Packs will be made available for purchase weekend commencing the morning of Saturday 27th January:
- 15,000x Super-Strength Refill Packs
- 4,000x Strong Refill Packs
- 4,000x Original Refill Packs
IMPORTANT: THESE WILL ONCE AGAIN SELL OUT VERY QUICKLY!
A few weeks back when we released a short batch of capsules, they sold out within just a few hours. Although numbers are slightly higher this time, a quick sell out is expected.
Whilst we appreciate many customers will again be left disappointed – all we can do is give you the heads-up on when they will be made available.
If you’re subscribed to our email newsletter — keep your eyes peeled as on the evening of Friday 26th January, we’ll reach out and let you know what time they will be released for sale on Saturday (27th January) morning.
Being eager to avoid panic-buying, purchases of Capsule Refill Packs will again be limited to 3 packs per customer.
MORE GOOD NEWS…
BUY 2 GET 1 FREE
SITE-WIDE
IS BACK!
Discount code required. Limited time (offer extended until Monday). Add any 3 products to basket, cheapest free. Terms & Conditions apply.
FREQUENTLY ASKED QUESTIONS
Finally — to answer some common questions that we’ve been receiving recently…
No. We’re merely facing some delays with manufacturing.
Categorically untrue. Again, we’re merely facing some manufacturing delays due to a machine break-down, which was then further delayed due to having to wait for new parts to arrive by sea. If you’ve been watching the news lately, you’ll likely be aware of delays at Sea.
Cost. Producing Vegan liquid Capsules is a very specialist area and very few companies can do this – least of all in the UK. The company we are using to product these short supplies are in Europe – and so the process involves additional (very costly) shipping and taxes, on top of what is already an expensive manufacturing process. Currently we are absorbing the additional costs incurred – but this is certainly not sustainable for us long-term. Being fully transparent – if we were to continue using this alternative manufacturer, we would need to increase our retail prices by 180%. We do not want to do this, and we know that this would not be well-received by our customers. This is simply a short-term solution that we are funding at great expense, to ensure our customers can still access our products.
The numbers work better for you, and they also work better for us.
We know a large majority of our regular customers take up this offer quite frequently. It also works quite well for us because we save on shipping (hence if stock and staff resources allow, we’ll always do our best to bring you this offer). Given the higher price we’ve had to pay in order to get these short batches of Capsules manufactured, buy 2 get 1 free will also help us offset some of the losses that we’ve incurred — rather than us having to increase retail prices.
In order to make our Capsule stock go further, we’ve only produced Refill packs. Max Packs will remain out of stock for the time being.